Terms and Conditions of Sale
RepelIQ – repeliq.com
1. Legal information
The website repeliq.com is operated by:
Company name: Merxify Limited
Registration number: 79182590
Registered address:
Central Central District
74–78 Stanley Street, Won Hing Building, Flat 5, 4/F
Hong Kong
Website host:
Kinsta Inc.
8605 Santa Monica Blvd #92581
West Hollywood, CA 90069
United States
2. Scope of application
These Terms and Conditions of Sale (“Terms”) apply to all purchases made on the website repeliq.com by any customer (“Customer”, “you”).
By placing an order on the website, you confirm that you have read, understood, and accepted these Terms without reservation.
RepelIQ reserves the right to update or modify these Terms at any time. The applicable version is the one in force at the time the order is placed.
3. Products
RepelIQ offers pest control and animal deterrent products designed to repel unwanted animals and pests.
3.1 Product descriptions
Product descriptions, images, and specifications are provided for informational purposes only. While we make every effort to ensure accuracy, minor variations may occur.
3.2 Intended use
Products must be used strictly according to the instructions provided. Improper use, modification, or misuse may affect performance and safety and void any warranty or refund eligibility.
4. Disclaimer on effectiveness and use
RepelIQ products are designed to deter animals and pests using non-lethal, humane methods, including ultrasonic and other technology-based deterrence.
However:
- Effectiveness cannot be guaranteed 100% in all situations
- Each animal is unique, and individual sensitivity and behavior may vary
- Environmental factors (placement, obstacles, area size, competing attractants) can impact results
Although most users do not find the devices bothersome, some individuals may hear ultrasonic sounds, depending on personal sensitivity and environmental conditions.
Regulatory compliance disclaimer
RepelIQ products are designed and manufactured to comply with applicable regulations and standards, including but not limited to:
- FTC (Federal Trade Commission) guidelines
- Consumer protection regulations
- RF and electronic compliance standards
- Applicable EU and international safety requirements
User responsibility
The Customer is solely responsible for:
- Verifying that the product is suitable for their specific use case
- Using the product correctly and safely
- Ensuring compliance with local laws, regulations, or restrictions
RepelIQ cannot be held responsible for misuse, incorrect installation, or use outside intended purposes.
5. Orders
An order is considered final once payment is successfully completed and confirmation is sent by email.
RepelIQ reserves the right to refuse or cancel any order in case of suspected fraud, abuse, or violation of these Terms.
6. Pricing
Prices are displayed in the applicable currency and include applicable taxes unless stated otherwise.
RepelIQ reserves the right to modify prices at any time. Price changes do not affect confirmed orders.
7. Payment
Payments are processed through secure, encrypted systems using SSL technology.
RepelIQ does not store credit card information. All payment data is handled securely.
Payment must be completed in full before an order is processed.
8. Right of withdrawal and returns
Customers benefit from a 30-day money-back guarantee, starting from the date of delivery.
8.1 Refund requests
To request a refund, the Customer must contact support via the contact page and provide:
- Order number
- Reason for the request
8.2 Proof requirement
For refund eligibility, RepelIQ may require photo or video proof of the product and issue, unless the Customer agrees to return the product at their own expense.
8.3 Return shipping
- If the product is defective: instructions will be provided
- If no defect is found: return shipping costs are the Customer’s responsibility
9. Limitation of liability
To the maximum extent permitted by law:
- RepelIQ shall not be liable for indirect, incidental, or consequential damages
- RepelIQ’s total liability shall not exceed the amount paid for the product
- RepelIQ is not responsible for damages resulting from misuse, incorrect installation, or failure to follow instructions
The Customer acknowledges that pest control effectiveness may vary and accepts all associated risks.
10. Warranty disclaimer
Products are provided “as is” and “as available”, without any express or implied warranties beyond those required by law.
No guarantee is made that products will achieve specific results in all circumstances.
11. Intellectual property
All content on repeliq.com, including text, images, logos, and designs, is the exclusive property of RepelIQ or its licensors.
Any unauthorized reproduction, distribution, or use is strictly prohibited.
12. Data protection
Personal data is processed in accordance with applicable data protection laws and our Privacy Policy.
13. Force majeure
RepelIQ shall not be held liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or carrier delays.
14. Governing law and jurisdiction
These Terms are governed by and interpreted in accordance with the laws of Hong Kong.
Any dispute arising from or related to these Terms or the use of the website shall fall under the exclusive jurisdiction of the courts of Hong Kong.
15. Contact
For any questions regarding these Terms, please contact:
RepelIQ – Customer Support
Via the contact page on repeliq.com
Response time: within 24 business hours
