Privacy Policy

This policy explains how we collect, use, and safeguard your data when you visit our website or use our smart protection products.

Last updated: 01/10/2026

1. Introduction

This Privacy Policy explains how RepelIQ (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on repeliq.com.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international privacy regulations.

2. Data controller

Data controller:
Merxify Limited
Registration number: 79182590
74–78 Stanley Street, Won Hing Building, Flat 5, 4/F
Central Central District, Hong Kong

For any privacy-related inquiries, please contact us via the contact page on repeliq.com.

3. Personal data we collect

We may collect the following categories of personal data:

3.1 Information you provide directly

Name
Email address
Phone number
Shipping and billing address
Order details
Messages sent via contact forms

3.2 Automatically collected data

When you browse our website, we may collect:

IP address
Browser type and device information
Pages visited and interactions
Referring URLs
Cookie and tracking data

4. Purpose of data processing

Your personal data is processed for the following purposes:

4.1 Order processing and transactional communication

Order confirmation and fulfillment
Shipping updates and tracking
Customer support communication
Refund and return management

These communications are essential and do not require marketing consent.

4.2 Marketing communications (email & SMS)

We may send you:

Promotional emails
Marketing SMS messages

Only if you have explicitly given your consent.

You can withdraw your consent at any time via:

The unsubscribe link in emails
SMS opt-out instructions
Contacting customer support

4.3 Analytics and performance tracking

With your consent, we use analytics tools to:

Measure website performance
Understand user behavior
Improve our services and content

4.4 Advertising and remarketing

With your consent, we may use tracking technologies to:

Display relevant ads
Measure advertising performance
Run remarketing campaigns

5. Cookies and tracking technologies

We use CookieYes as our cookie consent management platform.

5.1 Types of cookies used

Strictly necessary cookies (always active)
Analytics cookies (e.g. Google Analytics)
Marketing cookies (e.g. Meta / Facebook Pixel)

Analytics and marketing cookies are only activated after your explicit consent.

6. Third-party services

We may share limited data with trusted third-party service providers strictly for operational purposes, including:

Website analytics (Google Analytics)
Advertising platforms (Meta Platforms)
Email and SMS communication tools
Payment and fraud prevention services
Shipping and logistics providers

These providers process data on our behalf and are contractually required to comply with applicable data protection laws.

7. Legal basis for processing (GDPR)

We process personal data based on:

Contractual necessity (order processing)
Legal obligations
User consent (marketing, analytics, advertising)
Legitimate interests (website security, fraud prevention)

8. Data retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and accounting obligations

Marketing data is retained until consent is withdrawn.

9. Data security

We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption
Secure access controls
Restricted data access

However, no method of transmission over the internet is 100% secure.

10. Your rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, please contact us via the contact page.

11. International data transfers

Your data may be processed outside your country of residence, including in jurisdictions with different data protection standards.

We ensure appropriate safeguards are in place for such transfers, in compliance with applicable laws.

12. Children’s privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

The version in effect at the time of your visit or purchase applies.

14. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us via the contact page on repeliq.com.